Terms and conditions
General terms and conditions
- Scope of application
You are booking on a website that uses the WordPress online reservation system.
These terms and conditions apply to self-bookings via the WordPress online reservation system.
- Reservations System
This online reservation system accesses actual data and actual availability of rooms in real time and places actual bookings directly in the WordPress booking system.
Insofar as reservations are made, the present online reservation system may only be used for effectively intended and subsequently actually realised bookings, but not for false (e.g. test bookings) or feigned reservations.
Each reservation is forwarded to Berghotel Schynige Platte via WordPress on your behalf.
- Accommodation contract
The accommodation contract is concluded directly between you and the Berghotel Schynige Platte during the reservation process
- Payment and cancellation conditions
If you have made a booking in the WordPress Reservations System, please refer to your booking confirmation for the payment and cancellation conditions. In general, you pay the Berghotel directly via Stripe. In case of cancellation within the cancellation period, the amount will be refunded minus the commission costs.
- Credit card payment via Stripe
The credit card will be charged by Stripe.
Cancellations must be made by e-mail to email@example.com telephone 033 828 73 73.
Your reservation confirmation contains a cancellation deadline until which the cancellation is possible free of charge. If the cancellation is made after this date, the cancellation conditions stated on the booking confirmation apply.
We charge the following cancellation fees for individual guests
30-06 days before arrival 0%
05-04 days before arrival 25%
03-02 days before arrival 50%
In the event of failure to arrive without cancellation, Berghotel Schynige Platte may charge a cancellation fee to your credit card.
- Room prices
All prices are per person and per night.
The reservation confirmation indicates whether further services are included in the room rate. All prices include 4-course evening menu and breakfast buffet.
All information has been compiled with the utmost care. However, no liability can be accepted for any errors in data entry or data transmission.
Swiss law applies. The place of jurisdiction and performance is CH 3812 Wilderswil.